Description
While attending this 6 day camp – students will take two exams (MD-100 / MD-101) to achieve the Microsoft Certified Expert – Microsoft Office 365 Modern Desktop Administrator certification. This hands on, instructor led live camp focuses on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams which are administered while attending.
The Microsoft Certified Expert – Microsoft 365 Modern Desktop Administrator boot camp is taught using Microsoft Official Courseware –
MD-100T00: Windows 10
MD-101T00: Managing Modern Desktops
Skills Gained:
Install and customize Windows 10
Configure Updates for Windows.
Configure devices and drivers for Windows.
Configure storage for Windows.
Configure network and remote management settings in Windows.
Configure and manage browsers and applications in Windows.
Configure account access and authentication.
Configure file and folder permissions.
Describe methods for securing Windows 10, common threats and methods for mitigating against them.
Troubleshoot Windows and application installations.
Troubleshoot hardware and driver issues.
Troubleshoot file issues and perform recoveries.
Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
Understand the benefits and methods of co-management strategies.
Plan and implement device enrollment and configuration.
Manage and deploy applications and plan a mobile application management strategy.
Manage users and authentication using Azure AD and Active Directory DS.
Describe and implement methods used to protect devices and data.
Topics Covered in this Official Boot Camp:
Installing Windows
This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.
Lessons
Introducing Windows 10
Windows 10 Editions and Requirements
Deployment Options
Upgrading to Windows 10
Deployment Tools
Lab : In-place upgrade of Win7 to Win 10
Lab : Migrating User Settings using USMT
After completing this module, students will be able to:
Understanding the different editions and features of Windows 10.
Understand the Windows 10 client installation options.
Practice installing Windows 10.
Migrate content using the User State Migration Tool.
Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.
Lessons
Configure and Customize the Windows Start Menu
Common Configuration Options
Advanced Configuration Methods
Managing Drivers and Devices
Lab : Using Settings App & Control Panel
Lab : Using Group Policy Objects
Lab : Using PowerShell to Configure Windows
Lab : Managing local and network printers
After completing this module, students will be able to:
Customize the Windows 10 UI
Configure device specific settings such as power plans and mobile device options.
Use the Windows control panel and setting app to configure settings.
Perform tasks using Windows PowerShell.
Describe concepts related to drivers.
Describe printer management concepts.
Configure client-side printing and managing print server properties.
Updating Windows in Windows 10
In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.
Lessons
Windows Servicing Model
Updating Windows
Lab : Updating Windows 10
After completing this module, students will be able to:
Describe the Windows servicing model.
Configure Windows update settings.
Describe updating Windows using WSUS.
Describe updating Windows using Windows Update for Business.
Configure Windows update using group policy.
Configuring Networking
In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.
Lessons
Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Remote Management
Lab : Configuring Network Connectivity
Lab : Configuring and Testing Name Resolution
Lab : Remote Management
After completing this module, students will be able to:
Configure IP network connectivity.
Describe how name resolution works.
Describe remote access technologies like VPNs.
Configure Windows for remote management and access.
Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.
Lessons
Overview of storage options
Managing Local Storage
Maintaining Disks and Volumes
Managing Storage Spaces
Lab : Managing Storage
Lab : Compressing Folders
Lab : Enabling Disk Quotas
Lab : Creating a Storage Space
Lab : Synchronizing files with OneDrive
Describe the options and benefits of local, cloud, and virtual storage.
Configure OneDrive.
Configure local disk partitions and volumes.
Describe the capabilities and benefits of Storage spaces.
Managing Apps in Windows 10
In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.
Lessons
Providing Apps to Users
Managing Universal Windows Apps
Web Browsers in Windows 10
Lab : Sideloading an App
Lab : Installing and Updating Microsoft Store Apps
Lab : Configuring Internet Explorer Enterprise Mode
After completing this module, students will be able to:
Describe the different types of applications.
Install applications manually and using automated methods.
Manage application deployment using the Windows Store.
Learn about web browser features in Windows 10.
Configuring Authorization & Authentication
This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.
Lessons
Authentication
Configuring User Account Control
Implementing Device Registration
Lab : Joining a Domain
Lab : Creating Security Policies
Lab : Configuring UAC
After completing this module, students will be able to:
Describe the different methods for securing data and the Windows 10 OS.
Describe the different types of user and service accounts.
Configure Windows Hello.
Configure user account control.
Configuring Data Access and Usage
In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.
Lessons
Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Lab : Creating, Managing, and Sharing a Folder
Lab : Using Conditions to Control Access and Effective Permissions
After completing this module, students will be able to:
Describe the differences and benefits of supported file systems.
Configure file and folder permissions.
Configure shared folders.
Secure Windows through local policy settings.
Configuring Threat Protection and Advanced Security
This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.
Lessons
Malware and Threat Protection
Windows Defender
Connection Security Rules
Advanced Protection Methods
Lab : Configuring Windows Defender
Lab : Creating Firewall Rules
Lab : Creating Connection Security Rules
Lab : Using EFS
Lab : Using Bitlocker
Lab : Configuring AppLocker
After completing this module, students will be able to:
Identify common security threats .
Describe the methods by which you can mitigate these common security threats.
Describe the different methods of encryption.
Describe how Windows firewall can secure the device.
Describe the benefits of using IPSec.
Describe the different features of Windows Defender.
Describe the benefits of using AppLocker.
Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.
Lessons
Windows Architecture
Support and Diagnostic Tools
Monitoring and Troubleshooting Computer Performance
Lab : Monitoring Events
Lab : Monitoring Reliability and Performance
After completing this module, students will be able to:
Describe the Windows architecture.
Describe key stages in troubleshooting.
Describe the purpose and benefits of the various tools in Windows.
Use monitoring tools to establish a performance baseline
Optimize performance on Windows 10 clients.
Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
Lessons
File Recovery in Windows 10
Application Troubleshooting
Lab : Using File History to Recover Files
Lab : Troubleshooting Desktop Apps
Lab : Troubleshooting Application Compatibility Issues
Lab : Troubleshooting Microsoft Edge Issues
After completing this module, students will be able to:
Describe the different methods of file recovery.
Configure Windows 10 to support individual file and system recovery.
Recover a device using the Reset This PC function.
Solve application compatibility issues with the Application Compatibility Toolkit.
Troubleshoot common browser issues.
Troubleshooting the OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
Lessons
Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Lab : Recovering using Reset This PC
Lab : Recovering using a Restore Point
After completing this module, students will be able to:
Describe the various methods identifying and recovering from startup issues.
Describe when to use the various advanced startup options.
Identify and disable a failed service.
Identify and mitigate common locked account scenarios.
Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Lessons
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Lab : Recovering using Driver RollbackAfter completing this module, students will be able to:
Troubleshoot and remediate driver issues.
Troubleshoot Peripherals
Diagnose and replace hardware.
Planning an Operating System Deployment Strategy
This module explains how to plan and implement a deployment strategy. Students will learn about the concepts of supporting the desktop through it’s entire lifecycle. This module also covers assessing an existing environment and the tools used to prepare a deployment strategy. Finally, students will be introduced to the tools and strategies used for desktop deployment.
Lessons
The Enterprise Desktop
Assessing Deployment Readiness
Deployment Tools & Strategies
Lab : Practice Lab – Planning Windows 10 deployment
After completing this module, students will be able to:
Describe the enterprise desktop lifecycle.
Describe how to assess an existing environment.
Describe methods for mitigating deployment blockers.
Describe the different tools and methods for deployment
Implementing Windows 10
This module covers the modern methods of Windows deployment used in common scenarios such as upgrading and migrating to Windows 10, as well as deploying new devices and refreshing existing devices. Students will also learn about alternate methods of OS deployment as well as considerations when choosing methods of deployment.
Lessons
Upgrading Devices to Windows 10
Deploying New Devices and Refreshing
Migrating Devices to Windows 10
Alternate Deployment Methods
Imaging Considerations
Lab : Practice Lab – Implementing Windows 10
Creating and deploying provisioning package
Migrating user settings
Deploying Windows 10 with AutoPilot
After completing this course, learners should be able to:
Develop an Operating System deployment and upgrade strategy.
Understand the different methods of deployment.
Understand which scenarios on-premise and cloud-based solutions can be used for.
Deploy and migrate desktops to Windows 10.
Managing Updates for Windows 10
This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor update compliance using Windows Analytics.
Lessons
Updating Windows 10
Windows Update for Business
Introduction to Windows Analytics
Lab : Practice Lab – Managing Updates for Windows 10
Manually configuring Windows Update settings
Configuring Windows Update by using GPOs
After completing this module, students will be able to:
Describe the Windows 10 servicing channels.
Configure a Windows update policy using Group Policy settings.
Configure Windows Update for Business to deploy OS updates.
Use Windows Analytics to assess upgrade readiness and update compliance.
Device Enrollment
In this module, students will examine the benefits and prerequisites for co-management and learn how to plan for it. This module will also cover Azure AD join and will be introduced to Microsoft Intune, as well as learn how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI and Microsoft Graph.
Lessons
Device management options
Microsoft Intune Overview
Manage Intune device enrollment and inventory
Managing devices with Intune
Lab : Practice Lab – Device Enrollment and Management
After completing this module, students will be able to:
Describe benefits and methods for migrating to co-management.
Deploy an MDM with Microsoft Intune.
Configure device enrollment.
Enroll desktop and mobile devices in Windows Intune.
Configure and downloads inventory reports.
Configuring Profiles
This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.
Lessons
Configuring device profiles
Managing user profiles
Monitoring devices
Lab : Practice Lab – Managing profiles
After completing this module, students will be able to:
Describe the types of device profiles.
Create and assign device profiles.
Configure user profile and folder redirection.
Monitor and report on devices using Intune and Windows Analytics.
Application Management
In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.
Lessons
Implement Mobile Application Management (MAM)
Deploying and updating applications
Administering applications
Lab : Practice Lab – Managing Applications
After completing this module, students will be able to:
Describe the methods for application management.
Deploy applications using Intune and Group Policy.
Configure Microsoft Store for Business.
Deploy Office365 ProPlus using Intune.
Manage and report application inventory and licenses.
Managing Authentication in Azure AD
In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.
Lessons
Azure AD Overview
Managing identities in Azure AD
Protecting identities in Azure AD
Managing device authentication
Lab : Practice Lab – Managing objects and authentication in Azure AD
After completing this module, students will be able to:
Describe the capabilities of Azure AD.
Manage users using Azure AD with Active Directory DS.
Implement Windows Hello for Business.
Join devices to Azure AD.
Managing Device Access and Compliance
In this module, students will be introduced to managing device security. The module will cover securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.
Lessons
Microsoft Intune Overview
Implement device compliance policies
Lab : Practice Lab – Managing Access and Compliance
After completing this module, students will be able to:
Describe methods of enabling access from external networks.
Deploy compliance and conditional access policies.
Use Intune to monitor device compliance.
Managing Security
In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.
Lessons
Implement device data protection
Managing Windows Defender ATP
Managing Windows Defender in Windows 10
Lab : Practice Lab – Managing Security in Windows 10After completing this module, students will be able to:
Describe the methods protecting device data.
Describe the capabilities and benefits of Windows ATP.
Deploy and manage settings for Windows Defender clients.